Order Status

Click the “Login” link at the top right-hand corner of our website. After logging in, click “Orders” under your account to check your orders status.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My account” link at the top right-hand side of our website and then click “Orders” in your dashboard to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

Click the “Login” link at the top right-hand corner of our website. After logging in, click “Orders” under your account to manage your orders. Then click the “Change quantities / cancel orders” link to find and edit your order.

Please note that once an order has begun processing or has shipped, the order is no longer editable.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered shipping method choices and their prices.

Click the “Login” link at the top right-hand corner of our website. After logging in, click “Orders” in your account dashboard to track your order.

Click the “Login” link at the top right-hand corner of our website. After logging in, click “Orders” in your account dashboard to track your order status. Be sure that all of the items in your order have shipped already. If you orders displays your Package Tracking Number, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Click the “Login” link at the top right-hand corner of our website. After logging in, click “Orders” in your account dashboard to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Click the “Login” link at the top right-hand corner of our website. After logging in, click “Orders” in your account dashboard to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

Please contact customer service for more information on returning an item.

MY ACCOUNT

You will be prompted to create your account while going through the checkout process.

Click the “Login” link at the top right-hand corner of our website. After logging in, click “Account details” in your account dashboard to edit your account information.

Click the “My account” link at the top right-hand side of our site. Under the login box you’ll see a link that says “Forgot your password? Click here”. That link will send an email to you with your password.

INTERNATIONAL SHIPPING

Please create an account by clicking the “My Account” link at the top righthand side of our site. During sign-up, we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, we unfortunately cannot ship to your country at this time.

We accept all major credit cards, such as Visa, Discover, MasterCard and American Express, as well as PayPal. Please note that we will not ship your order until we receive payment from you.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

Please see our Terms & Conditions for complete details regarding our return policy.

PRICING AND BILLING

You only have to pay sales tax if you are located in the same state as our warehouse.

Click the “Login” link at the top right-hand corner of our website. After logging in, click “Orders” in your account dashboard to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

Click the “Login” link at the top right-hand corner of our website. After logging in, click “Orders” in your account dashboard to print invoices.

Credits typically take 7-10 business days from the time we receive your item(s).

Your credit card will be charged 24 hours prior to shipment of your item(s).

Please see our Terms & Conditions for complete details regarding our return policy.

buyer's guide

To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website, or (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left and bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.

After adding items to your cart, click the “View Cart” link at the top of this site to view your cart. At the bottom, right-hand side of the shopping cart you’ll see a box where you may enter your coupon code.

GUARANTEES

It is our commitment to provide you with the best value at the best price. We value your business and strive to keep our prices low and SAVE you money!

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

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